Authors' Profiles

Eritha Huntley Lewis
Eritha Huntley Lewis is a Lecturer in Tourism Management at the University of the West Indies Mona Campus with over thirteen years’ experience in education and training. Her areas of specialization are Tourism Policy and Planning, Meetings and Conventions Management and Entertainment Management. She has also worked as Tourism Training Manager with the Tourism Product Development Company Ltd. where she was responsible for designing, implementing, monitoring and evaluation training programmes for the tourism industry. She has also held teaching positions at University of Technology Jamaica, Northern Caribbean University and University College of the Caribbean. Mrs. Huntley Lewis has a MSc. in Tourism and Hospitality Management from the University of the West Indies Mona and is currently pursuing a Bachelors of Law with the University of London International Programme.
Twila-Mae Logan, PhD
Dr. Twila-Mae Logan graduated from The Ohio State University with a PhD in Business Administration majoring in Finance and a minor in Economics. She has taught at Florida International University (North Miami, Florida), Nova Southeastern University (Fort Lauderdale, Florida) and Messiah College (Grantham, Pennsylvania). Dr. Logan has published in several peer reviewed journals including International Journal of Business Research, International Research Journal Banks and Bank System, Social and Economic Studies and the Journal of Structured and Project Finance. She is currently a Lecturer of Finance at the Mona School of Business and Management at University of the West Indies (Kingston, Jamaica).
Clive Scott, PhD
Dr. Clive Scott graduated from The Ohio State University with a PhD in Agricultural Education with minors in Agricultural Economics and Rural Sociology. He has held administrative positions at the College of Agriculture, Science and Education (Passley Gardens, Jamaica), The Ohio State University (Columbus, Ohio), and Broward College (Fort Lauderdale, Florida). He served as adjunct professor at Nova Southeastern University (Fort Lauderdale, Florida) for both graduate and undergraduate programmes. Dr. Scott is currently a senior programme officer with responsibilities for curriculum development at the Mona School of Business and Management at University of the West Indies (Kingston, Jamaica).
Michelle T. McLeod, PhD
Dr. Michelle T. McLeod is a Lecturer in Tourism Management at The University of the West Indies, Mona Campus. She has been working in and studying tourism for twenty-five (25) years and has published on the subject of knowledge networks in the tourism sector. She is the ‘Institute of Travel and Tourism Research Student of the Year 2010’ and completed her doctorate with no corrections. Her research interests are knowledge management, social networks, partnerships, policy networks, governance and service productivity. She is a Fellow of the Higher Education Academy, a Member of the Institute of Hospitality, and a Member of the Institute of Travel and Tourism.
Andrew Spencer, PhD
Dr Andrew Spencer is the Director of the Centre for Hotel and Tourism Management, University of the West Indies, Nassau Bahamas. He holds a PhD from the School of Tourism at Bournemouth University in the United Kingdom and was the first PhD graduate from the BU eTourism Lab. His research focused on the determinants of technology adoption for travel retailers with particular emphasis on the strategic management implications and leadership imperatives for owner-managers. This thesis was awarded the ITT PhD Student of the Year- 2011/2012, by the ITT Education and Training Committee, in the United Kingdom

Dr Andrew Spencer, a Jamaican, has given over a decade of service to the University of the West Indies, Mona Campus. Before taking up the post as Director at CHTM, he was most a lecturer in Tourism Management at the Mona School of Business and Management, and prior to this, was the Programme Coordinator for the M.Sc. National Security & Strategic Studies. He has also chaired various departmental committees, has served as Second Year Academic Coordinator, and has taken an active interest in fostering the growth and development of his students, not only through teaching and supervision, but also through his role as advisor to the UWI Tourism Society up to 2013, and as coach to two UWI Teams for the Annual Caribbean Tourism Organization’s Student Colloquium on Sustainable Tourism Competition in New York.

Dr. Spencer’s other educational achievements include an MSc. in Tourism and Hospitality Management in 2005 from UWI Mona and a BSc. (honours) in Tourism Management in 2003, pursued at UWI Mona and CHTM. He has published in leading international journals and presented at conferences on the areas of the travel supply chain, tourism advertising effectiveness, small hotel competitiveness, and gender issues in the hospitality sector. His research interests also include: drivers of technology adoption in developing countries, Critical Theory in adoption research and leadership in the Caribbean tourism industries. Dr Spencer has published a book titled The Leadership Imperative: Technology Adoption and Strategic Management in Travel Firms in Jamaica and co-authored Between Sticky Floors and Glass Ceilings: Female Employees in the Hotel Industry in Jamaica.

He resides in the Bahamas with his wife Diana and daughter Rebekah.

Acolla Lewis-Cameron, PhD
Acolla Lewis-Cameron, PhD is currently Lecturer in Tourism and Head of the Department of Management Studies at the University of the West Indies (UWI), St. Augustine, Trinidad. She is also the Coordinator for the recently formed Tourism, Hospitality and Sport Unit in the Department. Her educational achievements include a MSc. Hospitality and Tourism Education from the University of Surrey, UK and a PhD in Tourism Education from Brunel University in the UK. Her research interests include tertiary tourism education administration and curriculum development, tourism planning and policy and destination marketing in Small Island Developing States. Acolla’s teaching experience in tourism planning and policy and marketing, and her research and consultancy in the above areas have provided an all round understanding of the industry. She is the lead editor of the recently published text, “Marketing Island Destinations: Concepts and Cases”. Acolla is actively engaged in research for both the private and public sectors in Trinidad and Tobago.
Sherma Roberts, PhD
Sherma Roberts is a lecturer in tourism at the University of the West Indies, Cave Hill Campus. Having taught in the UK, she joined the Department of Management Studies in 2005, where she has worked hard to raise the profile of tourism education. In addition to teaching, she contributes to the public discourse on tourism as Chair of the Tourism Advisory Council and as a speaker at various local and regional tourism fora. She has three co-edited books, New Perspectives in Caribbean Tourism, Marketing Island Destinations and Tourism Planning and Community Development is looking forward to the publication of another one- Contemporary Caribbean Tourism: Concepts and Cases. Sherma has published and presented papers in areas pertaining to community participation, corporate social responsibility, sustainable tourism, diaspora tourism, e-marketing and tourism entrepreneurship. Dr. Roberts is an alumnus of Brunel University ( PhD), University of Surrey ( MSc.) and The University of the West Indies ( BA and Postgraduate Diploma).
Anne P. Crick, PhD
Anne P. Crick is a Senior Lecturer and Head of the Behavioural Science and General Management Unit at the Mona School of Business & Management. She is also a certified trainer in Hospitality Management and a trained facilitator. She holds a BSc degree in Hotel Management from the UWI, an M.S. in Organizational Management from Pennsylvania State University and a PhD in Organizational Management from Rutgers University.

Dr. Crick worked in several of Jamaica’s leading hotels as a Food and Beverage manager and as a Trainer before transitioning into academia. In those positions she developed quality standards and established training programmes and schedules that enhanced the delivery of customer service. In her current position at the UWI she lectures at the graduate and undergraduate level in Quality Service Management, Food and Beverage Management, Organizational Behaviour and Organizational Design. She has approximately 20 book chapters and articles relating to service and hospitality, and has done numerous presentations locally and overseas. She is currently a director of Jamaica Money Market Brokers and serves on the Jamaica Customer Service Association Advisory Board. In 2007 Dr. Crick was made an honorary fellow of the Jamaica Institute of Management (J.I.M.).

William W. Lawrence, PhD
Dr. William W. Lawrence is a management consultant and founding Director of the Professional Services Unit at Mona School of Business and Management, UWI. He has worked in industry for over 25 years as a business executive and industrial engineer. William has served as an adjunct professor at four reputable universities. He has written over two dozen scholarly articles on business restructuring and his book titled “Business Renewal and Performance in Jamaica” is forthcoming in November 2014 from UWI Press.

Gaunette Sinclair-Maragh, PhD
Gaunette Sinclair-Maragh is a senior lecturer within the School of Hospitality and Tourism Management at the University of Technology, Jamaica. She has taught courses in the areas of tourism and food service management to include Tourism Management, Culture and Heritage Tourism, Attractions Management, Sustainable Tourism Development, Customer Service, Meeting and Convention Management, Special Event Management, Hospitality Marketing & Sales, Hospitality Strategic Management, Food, Beverage and Labor Cost Control, Food Costing, and Culinary Arts and Management. Her research interests include tourism planning and devel¬opment, residents’ perceptions and support for tourism development, destination planning and marketing, sports and event management, community and rural tourism, culture and heritage tourism and tourism education.
Douglas Lee Hoston Jr
Douglas Lee Hoston Jr. M.Ed. is a doctoral student in the Cultural Studies and Social Thoughts in Education at the Washington State University (WSU) and hails from Cleveland, Ohio. He has completed his first year at WSU and has worked in Multicultural Student Services in the African American Student Center, supervising the minority student mentoring program. He also co-taught Social Studies pre-service teachers, performed with legendary poet Nikki Giovanni, facilitated the Arts and Education section of the Globalization, Diversity and Education Conference, and presented at TEDxWSU on “Culturally Responsive Poetic Inquiry”. His research interests are Critical Race Theory, Interpretative Qualitative Methods, Urban Education and Hip Hop Pedagogy. He hopes to become a professor.
Chris Gibbs, PhD
Chris has more than 20 years of diverse sports, entertainment and hospitality industry experiences that he uses to guide and engage students. His experience spans a wide array of companies such as Maple Leaf Sports and Entertainment, Travel CUTS, Playdium Entertainment, The Keg and Livent Inc.. Throughout his professional career, Chris took pride in always finding “white space” where he created new business opportunities to help companies reach new markets and revenue opportunities.

Since starting his academic career in 2005, his research interests have been focused on digital shifts where social and digital media are changing hospitality and leisure industries. His recent projects are related to investigating social media, mobile applications, and web responsive design. Chris likes to work on projects that span importance to both industry technology conferences and academic journals

Florian Zach, PhD
Florian Zach is an Assistant Clinical Professor and the Tod and Maxine McClaskey Faculty Fellow with the Hospitality Business Management program at the College of Business, Washington State University Vancouver. His main research interests include innovation in tourism destinations, focusing on the importance of collaboration in destinations to foster and to disseminate innovation in an effort to create sustainable and competitive destination.

He received his PhD from the Fox School of Business at Temple University and wrote his dissertation on the importance of collaboration for innovation in tourism destinations.

Donna Chambers, PhD
Donna is currently a Reader in Tourism at the University of Sunderland in the UK. She has more than 20 years’ experience working, studying and teaching in tourism. Her research interests include critical approaches to tourism studies, postcolonial and decolonial perspectives, visual methods in tourism research and cultural and heritage representation in tourism and links to national identity.
Latoya Gibbs
Latoya Gibbs is a doctoral student in the Department of Hotel and Restaurant Administration at Oklahoma State University. Her research interests include human capital as a sustainable competitive advantage, competency-based training, employee performance and profitability in hospitality. Her dissertation focuses on emotional competence and performance through experiential learning among hospitality undergraduates. She has seventeen years of experience in the aviation industry.
Lisa Slevitch, PhD
Lisa Slevitch is an Associate Professor in the Department of Hotel and Restaurant Administration at Oklahoma State University. Her research interests include consumer and organizational behavior. In particular, she focuses on the relationships between customer satisfaction and its antecedents, such as product or service attribute-level performance. Other areas of interest are sustainable development in hospitality and tourism industry, employee motivation and retention. She has published in the International Journal of Hospitality Management, Journal of Quality Assurance in Hospitality and Tourism; Journal of Hospitality and Tourism Research among others.
Tamara Nicholson
Tamara Nicholson is a graduate candidate in the Institute for Gender and Development Studies at the University of the West Indies. Her research interest revolve around rural development, with particular attention to women's issues and poverty reduction. She has over four years professional experience working within the Ministry of Labour and Social Security in the Public Assistance Division.
Patrick J. Holladay, PhD
Dr. Patrick J. Holladay earned his Ph.D. from Clemson University in Parks, Recreation & Tourism Management with an emphasis in Travel & Tourism. For nearly 20 years he has had the great privilege to professionally engage in both the social and natural sciences. Dr. Holladay has worked in Eastern Europe, Central America, the Caribbean, and the United States. Prior to joining Troy University, Dr. Holladay held academic positions with the University of St. Francis, Clemson University and Eastern Kentucky University. Before his academic career he was an ecologist for 10 years and conducted a variety of biological fieldwork that included US Department of Defense projects in support of the Endangered Species Act and he served as a US Peace Corps Volunteer as an environmental consultant.
Beverley Patricia Beckles
Beverley Patricia Beckles paused from a career in the Financial Services sector to pursue her dream of further education. She gained acceptance at the UWI Cave Hill and as a mature student, she successfully completed a BSc in Management with Psychology gaining first class honours and recently graduated again with MSc in Management specialising in International Management. Her interest in International Management was inspired by several years interacting with Corporate and High Net Worth individuals in her profession. It also influenced the research interest of examining the two key economic drivers in the Barbadian economy, International Business and Tourism.

In Barbados, Mrs Beckles is currently a member of the Employment Rights Tribunal and the Quality Assurance Committee of the Technical Vocational Educational and Training (TVET) Council. She is also in the start-up phase of a Business Consultancy.

Jenny Cave, PhD
Jenny Cave is Senior Lecturer in Tourism and Hospitality Management at the Waikato Management School. Prior to joining the academy she held senior management positions in the cultural industries of Canada and New Zealand drawing upon her background in museology and anthropology. Dr Cave’s research focuses on the interaction between tourism, migration and development in the context of informal and formal economies. She has also published on collaborative methodology, backpackers and corporate macro-performance; and guest edited two volumes on island tourism (marketing heritage, destination management). Her recent book, Souvenirs and Tourism, co-edited with Lee Jolliffe and Tom Baum contributes new thinking about glocalistion of material culture and sustainability. Currently she is researching festivals in Barbados, souvenirs and cruise tourism in New Brunswick, New Zealand and Vietnam and transnational family livelihoods in Tonga and New Zealand.
Lee Jolliffe, PhD
Lee Jolliffe is Professor, Hospitality and Tourism at the University of New Brunswick, Canada and the former Almond Chair in Tourism and Hospitality at the University of West Indies, Cave Hill, Barbados. She combines an academic background in sociology and museum studies and practical experience in hospitality studying the intersection between culture and heritage related to tourism. Recent publications include the edited books with Channel View Publications: Spices and Tourism, Destinations, Attractions and Cuisines (2014) and Sugar Heritage and Tourism in Transition (2013), and the co-authored book with Hilary du Cros, The Arts and Events (2014) (Routledge). Her research interest in souvenirs is reflected by Tourism Souvenirs: Glocal Perspectives from the Margins (2013) co-edited with Jenny Cave and Tom Baum (Channel View Publications). She sits on the editorial boards of a number of international hospitality and tourism journals and is the Resource Editor (Museums) for Annals of Tourism Research.
Thu Thi Trinh, PhD
Dr Thu Thi Trinh is Associate Dean for the Faculty of Business Administrations at the Danang College of Economics-Planning, Vietnam. She gained her doctoral degree at the University of Waikato Management School in Hamilton, New Zealand, having previously gained her undergraduate and Master’s degree in Vietnam at Danang University. She has publications in Tourism Management and The Journal of Tourism and Cultural Change and has an interest in heritage, culture and allied areas.
Kim Lemky, PhD
Kim Lemky is an Instructor in the Faculty of Business and the Faculty of Arts at the University of New Brunswick Saint John. She teaches general business courses as well as courses in the Tourism and Hospitality Program and in the MBA Program. After completing her Ph.D. at the University of Waterloo on decision- making processes in Canadian National Parks, she worked in the not-for-profit sector in destination development on Cape Breton Island, Nova Scotia. She has taught at various universities in Canada in geography, recreation and tourism programs. Her research interests are in destination management, community led tourism initiatives, economic and social impact assessment of protected and designated areas (e.g. Geoparks), as well as souvenir research on cruise ship passengers and vendors.
Rachel Dodds, PhD
Dr Rachel Dodds is an Associate Professor at the Ted Rogers School of Hospitality and Tourism Management. She is also Director/Owner of Sustaining Tourism, a boutique consultancy specializing in sustainable tourism. Rachel has over 20 years experience in the tourism industry and has worked in tourism attractions, hotels and tour operations as well as non profit organizations. Her research interests are sustainable tourism development, island tourism, corporate social responsibility, social innovation and entrepreneurship and ecotourism.
Delroy Chevers, PhD
Dr. Delroy Chevers is a lecturer of Operations Management and Information Systems at the University of the West Indies, Mona. He holds a PhD in Information Systems from the University of the West Indies. He is a trained teacher and a management professional, who has facilitated many training seminars in manufacturing and service organizations in Jamaica. In 2012, he received the UWI/Guardian Life Premium Teaching Award. His research interests are software process improvement (SPI), information systems quality and success, information technology adoption and project management.
Miranda La Crette-Dressekie
In 2005 I became an Independent Professional Barista Trainer in the UK, and my passion for coffee grew as I started asking “Where does it all come from?” My question was answered when I was contracted by Coffee Traders Jamaica to train their staff at Cafe Blue on Barista skills. I spent time in the misty mountains, tropical rainforest and immersed myself in the culture, learning all about my Jamaican heritage.

I returned to school and graduated in Business and Marketing, specialising in consumer behaviour and international business, naturally I chose tourism as my focus. I have chosen to continue my path in education by working in schools and also in library information services. My research interest is in Eco-Cultural and Heritage Tourism. My passion for heritage, culture, tourism and education, inspired me to write this research paper to share with others.

Augusta Adjei Frempong, PhD
I am Augusta Adjei Frempong, with a background of Catering for the Foodservice Industry. I have a passion for food and its related issues. I obtained a Bachelor’s Degree in Education with Food and Nutrition option at the University of Cape Coast, Ghana; a Master’s Degree in Tourism and Hospitality Management and Ph.D. that sought to promote local foods as a means of developing tourism in Ghana at the University of Bournemouth, UK.

Currently, I am a Lecturer in Food and Nutrition, Food & Beverage Production and Service, Nutrition and Health, Meal Management, Practicum, Food Handling, Storage and Preservation, at the Department of Vocational and Technical Education in the College of Education Studies of the University of Cape Coast.

My research interests are:

  • Developing a database of the nutritional and health benefits of local Ghanaian foods
  • Building the capacity of students and staff in the preparation and packaging of local foods
  • Promoting consumer preference for local foods
  • Creating food to promote tourism specific to local communities
Berkita S. Bradford, PhD
Dr. Berkita S. Bradford is an Assistant Professor at St. John's University where she also serves as program coordinator in the Hospitality & Tourism Program. She has been teaching in the area of hospitality & tourism for the past 10 years. Dr. Bradford typically teaches in the following areas: tourism, resort/lodging management, event planning, food & beverage management, and Human Resource Management. Dr. Bradford is interested in research in the areas of heritage tourism and entrepreneurship. She holds the following degrees: Bachelor of Science in Hotel Restaurant Management & a Masters in Public Administration with a concentration in Human Resource Management from Grambling State University, Grambling, LA and PhD in Hospitality & Tourism Management from Kansas State University, Manhattan, KS. Dr. Bradford is extremely passionate about the travel/tourism industry and the opportunity to share her knowledge with her students. In her spare time she enjoys traveling, dining out, reading, exercising and spending time with friends and family.
D’Andra Bradford
D’Andra Bradford is the Minority Outreach Director at the Louisiana Department of Health and Hospitals and Southeast Louisiana Health Education Center. She also serves as the Policy Lead for the Governor’s Council on Physical Fitness and Sports. She has been working in public health for the State of Louisiana for four years and has over ten years of public policy experience. Ms. Bradford’s primary focus is in chronic disease, health disparities, and food access. Her research interests are in the areas of food tourism, childhood obesity, and minority health. She has a Bachelor of Science degree in Computer Information Systems from Grambling State University in Grambling, LA and a Masters in Public Administration with a concentration in Public Policy from Southern University and A&M College in Baton Rouge, LA. Ms. Bradford is has a strong passion for policy and social justice and welcomes the opportunity to share her passion with others. When she is not working in public health and policy she enjoys traveling, dining, reading, entertaining family and friends, and running her catering business.
Christa Laing
Christa Laing is a Teaching Assistant in the Department of Management Studies at the University of the West Indies, St Augustine. Christa holds a B.Sc. in International Tourism Management from the University of the West Indies, St Augustine and is currently pursuing a Master’s degree in Tourism Development and Management. Her dissertation, a case study exploring clustering as a destination development strategy in La Brea, Trinidad and Tobago, exemplifies her wish for tourism to be utilised as a means of social change. Her research interests include sustainable tourism development, destination management, tourism clustering, and ethics and social responsibility in tourism.
Beverley Maxine Anderson Josephs
Beverley Maxine Anderson Josephs is a full time lecturer in the School of Humanities and Social Sciences, Faculty of Education and Liberal Studies (FELS), University of Technology, Jamaica. She facilitates several modules including Organizational, Marketing and Corporate Communication, as well as Academic Writing I and II.

An Accredited Business Communicator (ABC), with the International Association of Business Communicators’ (IABC), Mrs. Anderson Josephs worked in the private sector (banking) and later held senior management positions in the public sector, at the Urban Development Corporation (UDC), Jamaica Promotions Corporation (JAMPRO) and the Ministry of Health.

She is a past president of the IABC Caribbean Chapter, the Public Relations Society of Jamaica (PRSJ), and a member of the Caribbean Institute of Certified Management Consultants (CICMC).

Thelma White
Mrs White has been a practising Librarian since 1987 and has worked in the public, special and academic library setting. She has been employed to the University of the West Indies since 2006 as Librarian in the West Indies and Special Collection Unit as Indexer and Database Manager. She is presently working as Librarian at the Sir Arthur Lewis Institute of Social and Economic Studies.

She has Master of Arts and Bachelor of Arts degrees in Library and Information Studies from the University of the West Indies, Mona. She is presently enrolled at the University in the Master of Arts programme in Heritage Studies. Her research interests are cultural resource management and the role the Jamaican government plays in managing the country’s cultural resources as well as the impact this has on the tourism sector. She is interested in exploring the compatibility of the government protecting the nation’s cultural resources while at the same time utilizing those resources to promote tourism.

Erick G. Valentine, PhD
Dr. Erick G. Valentine is an Associate Professor at Grambling State University, Grambling, LA. He has been teaching in the area of Accounting for over 20 years. Dr. Valentine typically teaches Cost, Managerial, Financial and, Advanced Accounting. Dr. Valentine is interested in research in the areas of financial management, bankruptcy and, entrepreneurship. He holds the following degrees: Bachelor of Science in Accounting from Jackson State University, Jackson MS. Master of Accounting Science from University of Illinois, Urbana IL. PhD in Business Administration, with a concentration in Accounting from The University of Memphis, Memphis TN.
Dalea Bean, PhD
Dalea Bean is a Lecturer at the Regional Coordinating Unit (RCU) of the Institute for Gender and Development Studies (IGDS) UWI Mona. At the IGDS, she coordinates and lectures in the Graduate Programme and supervises graduate students. She holds a PhD from UWI Mona in History on the impact of World Wars I and II on Jamaican Women. Her general research interests include women and gender in Caribbean history, Jamaican history and culture and gender relations in the hotel industry in Jamaica. She has written book chapters, journal articles and papers on these and other topics and has taught at the University of the West Indies in the Department of History and the IGDS.
Maurice McNaughton, PhD
Dr Maurice McNaughton pursued his PhD studies in Decision Sciences at Georgia State University. He has over 15 years senior management and leadership experience in the planning and direction of enterprise-level Information Technology in organizations. His research interest spans the domain of emerging Open ICT ecosystems, including open source software, open data, mobile and cloud computing and seeks to integrate extensive industry experience with focused academic research about the strategic use of ICTs as an enabler of business innovation in the enterprise, small and large, as well as a growth-enabler for developing economies. Dr. McNaughton is currently Director of the Centre of Excellence for IT-enabled Innovation at the Mona School of Business & Management. He has a strong passion for higher education and teaches courses in Modeling & Decision Support Systems; Software Engineering/Economics; IT Governance & Strategic Use of ICT.